Shipping Policy

At South American Minerals Group, we understand that timely delivery of your order is important to you. We strive to process and ship all orders as quickly as possible. Here is some information about our shipping policy to help you understand how we handle shipping and delivery.

Order Processing:

  • All orders are processed within 1-2 business days.
  • Orders placed on weekends and holidays will be processed on the next business day.
  • You will receive an email confirmation with a tracking number once your order has been shipped.

Shipping Rates and Delivery Times:

  • Shipping rates are calculated based on the weight of your order and the shipping destination.
  • Delivery times may vary depending on your location, but most orders will arrive within 5-7 business days after shipping.
  • We offer expedited shipping options for an additional fee.

International Shipping:

  • We ship globally, if you have specific questions about your receiving country please fill out a Contact Us form for additional logistic help.
  • International orders may be subject to additional customs and import duties, which are the responsibility of the customer.
  • Please note that international shipping times may vary and may take longer than domestic orders.

Shipping Damage:

  • If you receive a damaged product, please contact us within 48 hours of delivery and we will be happy to replace it.
  • Please retain all original packaging materials and take a photo of the damage for our records.

Returns and Exchanges:

  • Please refer to our Return Policy for more information on returns and exchanges.

If you have any questions or concerns about our shipping policy, please do not hesitate to contact us. Our customer service team is always happy to help.



Shop with confidence knowing that our Carbon Neutral DHL Express Global Delivery ensures your minerals are delivered with minimal environmental impact.


Our commitment to restoring mined land to its natural state ensures that we leave a positive impact on the environment for future generations.


We believe in fair and ethical treatment of our workers, ensuring that all our labor practices are in compliance with international standards.


Our premium quality minerals are guaranteed to meet the highest standards, ensuring satisfaction with every purchase.